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Retail, e-commerce and D2C brands Case study

Living Liquidz lifts invoice capacity from 1,000 to 1,500–2,000 a day

GRN to bank payment across 100+ outlets: invoice workflow, bulk approvals, payout statement and a store app.

Store staff checking a delivery of cartons in a liquor store's back room
Headline result 1,500–2,000 invoices a dayup from 1,000Living Liquidz
Client
Living Liquidz
Industry
Retail, e-commerce and D2C brands
Platform
ERPNext · Frappe Framework
Scope
5 modules
1ProblemA legacy .NET system with register-based invoice entries, physical bill movement between teams, no central visibility, blame between departments and slow cheque payments, at 1,000+ bills a day.
2GoalDigitise the complete invoice lifecycle
3What we builtA procurement and invoice management system on ERPNext, hosted on Frappe Cloud.
4Outcome1,500–2,000 invoices a day. Up from 1,000
01 · The client

Living Liquidz

Living Liquidz is a Mumbai premium liquor retail chain with 100+ outlets carrying 400 to 500 brands.

Client
Living Liquidz
Industry
Retail, e-commerce and D2C brands
Country
India
Engagement
Procurement, invoice and payment system on ERPNext with a store mobile app
Region
India (Mumbai)
02 · The challenge

What wasn’t working

A legacy .NET system with register-based invoice entries, physical bill movement between teams, no central visibility, blame between departments and slow cheque payments, at 1,000+ bills a day.

Manual invoice handling and register-based entries
Physical bill movement between teams
No central visibility across departments
High chance of human error; no accountability
Slow cheque-based payments
1,000+ bills a day
What they needed
  • Digitise the complete invoice lifecycle
  • Eliminate paper-based processes
  • Enable bulk payment approvals
  • Introduce role-based workflows
  • Integrate with existing systems
03 · What we implemented

The solution

A procurement and invoice management system on ERPNext, hosted on Frappe Cloud. It has a dashboard across every invoice stage, a multi-level approval and payment workflow with bulk approvals, a store mobile app for GRN-based invoice upload, a 22-column vendor payout statement and a rate-limited vendor portal API.

Modules
  • Purchase Receipt, Purchase Invoice and Payment Entry per store
  • Approval and payment dashboard
  • Store mobile app
  • Vendor payout statement (22 columns)
  • Vendor portal API (90-day window, rate-limited)

How work flows now

  1. 1GRN sync from the legacy system
  2. 2Document upload (store app)
  3. 3IT verification
  4. 4Purchase validation
  5. 5Finance verification
  6. 6Director approval
  7. 7Payment processing (bulk, via payment gateway / bank files)
  8. 8Tally

What we built beyond the standard

  • Mobile invoice capture (scan to PDF)
  • Scheduler-based GRN sync
  • Role-based multi-stage workflow
  • Bulk payment processing
  • Management approval dashboard
  • Activity logs and audit trail
  • Discount and scheme automation
  • Priority-based payment processing

Outcomes

  • Bulk approvals instead of manual cheque signing
  • Audit trail for every transaction
  • Role-based tracking ended the blame culture
  • Faster document upload from outlets
04 · The results

What changed for the business

MetricBeforeAfter
Invoices processed per day1,0001,500–2,000

Technology

  • Frappe Cloud
  • Tally
  • Payment gateways (generic)
  • Bank payment files and statements

Industry

What we did

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