Agri-export Case study

Emperor Akbar Cardamom runs farm purchase to export on ERPNext

Bag-level traceability, export documents, forward contracts and Unicommerce orders for Emperor Akbar Cardamom.

Headline result Traceable to the bag, from farm purchase to exportEmperor Akbar Cardamom (Samex India)

Client: Emperor Akbar Cardamom (Samex India)
Industry: Agri-export
Platform: ERPNext · Frappe Framework
Scope: 6 modules

1ProblemAs exports scaled, operations fragmented across Excel, Google Sheets and departmental silos.

2GoalOne system from farm purchase to export shipment, with every bag traceable and online orders flowing in without re-keying

3What we builtA customised ERPNext covering the entire value chain: sales, purchase, inventory, manufacturing, accounts and import-export.

4OutcomeTraceable to the bag, from farm purchase to export

01 · The client Emperor Akbar Cardamom (Samex India)

Emperor Akbar Cardamom (Samex India)

Emperor Akbar Cardamom is the flagship brand of Samex India Pvt. Ltd., a Mumbai exporter of premium green cardamom to 25+ countries (about 90% B2B export, mainly the Middle East) with a growing B2C channel on its website and marketplaces.

Client: Emperor Akbar Cardamom (Samex India)
Industry: Agri-export
Country: India
Engagement: ERPNext implementation with export, forex and traceability modules
Region: India (Mumbai); exports to 25+ countries

02 · The challenge

What wasn’t working

As exports scaled, operations fragmented across Excel, Google Sheets and departmental silos. Export documents were manual, forward contracts went untracked, the standard batch system could not handle bag-level weights, and online orders were keyed by hand.

01Disconnected systems and manual operations

02Export documentation and compliance not standardised

03No system to track forward contracts vs actual rate or shipment-linked exposure

04Bags of variable weight needing gross/net, batch and bag-level traceability

05Packaging formats (air cartons, bulk) affecting margin

06Floor-level language barriers

07B2C online orders processed manually

What they needed

One system from farm purchase to export shipment, with every bag traceable and online orders flowing in without re-keying

03 · What we implemented

The solution

A customised ERPNext covering the entire value chain: sales, purchase, inventory, manufacturing, accounts and import-export. Custom modules handle export documentation, forward contracts, bag-level traceability, blending, packaging costing and e-commerce orders.

Modules

Sales
Purchase
Inventory
Manufacturing
Accounts
Import-export

How work flows now

1Farm purchase
2Bag allocation
3Batch creation
4Blending
5Quality
6Packaging
7Export

What we built beyond the standard

Custom export documentation and standardised formats
Currency forward contract managementRate tracking, shipment allocation, actual vs contracted
Bag-level traceability linked to batch and manufacturing order
Blending workflow with scrap reuse and QC checkpoints
Carton-based packaging costing
Unicommerce e-commerce integrationwebsite orders become sales orders automatically
OTP-based customer order confirmation by SMSEmail or WhatsApp
Real-time executive dashboard

Outcomes

Eliminated manual data entry
Management insight without Excel consolidation
Packaging costing and currency exposure visibility
Disputes eliminated by OTP order confirmation

04 · The results

What changed for the business

Metric	Before	After
Traceability	limited	batch + bag level
Export documents	manual	standardised
Order processing, B2C orders from Unicommerce	manual	automated
Systems	multiple tools	single ERP