Retail, e-commerce and D2C brands
Case study
Smart Choice went from offline-only to connected retail
A boutique clothing business connected its sales, billing and delivery into one operation.
Headline result
+150% revenuein the 12 months after going onlineSmart Choice
- Client
- Smart Choice
- Industry
- Retail, e-commerce and D2C brands
- Platform
- ERPNext
- Scope
- ERPNext implementation
1ProblemGoing online meant orders, invoices and deliveries in three places with no single view of stock or customers.
2What we builtSales orders from online and store channels in one system.
3Outcome+150% revenue. In the 12 months after going online
The route · this project
The method behind every case →- DiscoverySales, billing and delivery processes mapped
- BuildSales orders, invoicing, delivery notes and stock in ERPNext
- OnlineOnline orders connected to the same system
01 · The client
Smart Choice
A boutique clothing retailer selling offline with no connected system for orders, billing or delivery.
- Client
- Smart Choice
- Industry
- Retail, e-commerce and D2C brands
- Country
- India
- Engagement
- ERPNext implementation
- Region
- India
02 · The challenge
What wasn’t working
Going online meant orders, invoices and deliveries in three places with no single view of stock or customers.
03 · What we implemented
The solution
Sales orders from online and store channels in one system.
01
Invoicing and delivery notes generated from the order.
02
Stock and customer masters shared across channels.
04 · The results
What changed for the business
+150%Revenue growth, in the 12 months after going online
Technology
- ERPNext
ERPNext